David Lee, contributing writer for ERE Media and founder of HumanNature@work, says that by communicating in ways that say “it’s safe to speak candidly with me,” you will find it much easier managing and leading others because you will have honest conversations that get to the heart of issues and enable them to be resolved and put to rest.
Three ways you can do this are by:
- Showing concern for the employee, and how they were affected by their interaction with you.
- Responding to an employee’s inaccurate interpretation of your behavior without defensiveness.
- Showing that you value the relationship and a desire for it to be positive.
Read an example Lee gives of how these tips can help here.
Photo: Thinkstock.com
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